Privacy Policy

1. Information We Collect

We collect information you provide directly, information created when you use the Service, and information from service providers that help us operate Solid Pantry.

Account Information

When you create an account or sign in, we may collect information such as:

• Email address
• Login/authentication information
• Account ID or user ID
• Account status and access permissions

Meal Planning and App Content

When you use the Service, we may collect and store information such as:

• Saved recipes
• Generated meal plans
• Grocery lists
• Meal preferences
• Dietary preferences
• Dislikes or excluded ingredients
• Feedback on recipes, grocery lists, or recommendations
• Saved “night-in” or movie-related preferences, if used
• Other information you enter into the Service

Please do not submit sensitive health information unless it is necessary for your use of the Service. Solid Pantry is not a medical, nutrition, allergy, or healthcare service.

Usage, Device, and Log Information

We may automatically collect technical and usage information, such as:

• Pages visited
• Features used
• Button clicks and app interactions
• Browser type
• Device type
• Operating system
• IP address
• Approximate location based on IP address
• Referring pages
• Error logs
• Performance and diagnostic information

This information helps us operate, secure, debug, and improve the Service.

Communications

If you contact us, we may collect your name, email address, message content, and any other information you choose to provide.

2. How We Use Information

We use information to:

• Create and manage user accounts
• Provide meal planning, recipe, grocery list, and saved-plan features
• Personalize recipes, grocery lists, and recommendations
• Save preferences, dislikes, and feedback
• Generate or improve AI-assisted content
• Provide customer support
• Send account-related emails, such as sign-in, registration, or security messages
• Monitor, debug, secure, and improve the Service
• Analyze usage and product performance
• Prevent abuse, fraud, unauthorized access, or misuse
• Comply with legal obligations
• Evaluate and improve future grocery, retailer, or partner integrations

Some content in Solid Pantry may be generated or assisted by artificial intelligence. Information you provide may be processed by AI service providers to generate meal plans, recipes, grocery lists, or related suggestions.

3. AI and Automated Processing

Solid Pantry may use artificial intelligence or automated processing to help generate recipes, meal plans, grocery lists, ingredient organization, and related recommendations.

AI-generated content may be inaccurate, incomplete, or unsuitable for your needs. You are responsible for reviewing all recipes, ingredients, allergens, quantities, grocery items, product information, and recommendations before cooking, purchasing, or consuming food.

We may use submitted prompts, preferences, recipes, grocery lists, and feedback to operate, analyze, improve, and develop the Service, including by improving the quality and safety of generated results.

4. How We Share Information

We do not sell your personal information.

We may share information with service providers that help us operate the Service, including:

• Hosting and deployment providers, such as Vercel
• Database and authentication providers, such as Supabase
• Email providers, such as Resend or similar services
• AI providers, such as OpenAI
• Analytics, monitoring, and logging providers
• Future grocery, retail, or delivery partners, such as Instacart, if we offer grocery shopping integrations

These providers may process information only as needed to provide services to us, operate the Service, or comply with legal obligations.

We may also share information:

• If required by law, subpoena, court order, or legal process
• To protect the rights, safety, or security of Solid Pantry, our users, or others
• To investigate fraud, abuse, security incidents, or violations of our Terms
• In connection with a merger, acquisition, financing, sale of assets, or business transfer
• With your consent or at your direction

5. Grocery and Third-Party Integrations

Solid Pantry may link to or integrate with third-party grocery stores, delivery services, retailers, APIs, or shopping platforms.

If you choose to use a third-party grocery integration, we may share information needed to provide that feature, such as grocery list items, quantities, recipe details, location/store preferences, or other information required to create a shopping list or cart.

Third-party services have their own terms and privacy policies. We do not control their privacy practices, product availability, pricing, substitutions, delivery, checkout, or fulfillment.

Grocery partner checkout, cart creation, delivery, or retailer handoff features may be available only to users who are at least 18 years old. If you use those features, we may process information needed to create a cart or shopping list and may record that you confirmed eligibility for partner checkout.

6. Cookies, Analytics, and Similar Technologies

We may use cookies, local storage, analytics tools, and similar technologies to:

• Keep you signed in
• Remember preferences
• Measure usage and performance
• Understand how users interact with the Service
• Improve reliability and user experience
• Detect abuse or security issues

You can control cookies through your browser settings. Some features may not work properly if cookies or local storage are disabled.

If we use analytics tools such as Vercel Analytics or similar services, those tools may collect usage and performance information such as page views, device/browser information, and interaction data.

7. Data Retention

We keep personal information for as long as reasonably necessary to provide the Service, maintain accounts, comply with legal obligations, resolve disputes, enforce our agreements, prevent abuse, and improve the Service.

If you delete your account or request deletion, we will delete or de-identify personal information where reasonably possible, unless we need to retain certain information for legal, security, fraud prevention, backup, or legitimate business purposes.

Backups and logs may persist for a limited period before being deleted according to normal retention cycles.

8. Your Choices and Rights

Depending on where you live, you may have rights to:

• Access personal information we have about you
• Correct inaccurate information
• Delete your account or personal information
• Object to or restrict certain processing
• Request a copy of your information
• Opt out of certain communications

To make a request, contact us at:

privacy@solidpantry.com
or support@solidpantry.com

We may need to verify your identity before completing certain requests.

California and other U.S. state privacy laws may provide additional rights for eligible residents. The California Attorney General describes the CCPA as giving California consumers more control over personal information collected about them, including certain rights around access, deletion, and use of personal information.

9. Email Communications

We may send you service-related emails, such as account verification, login, passwordless sign-in, security, administrative, or support messages.

If we later send marketing emails, you will be able to unsubscribe from those emails. You may still receive important service-related emails.

10. Security

We use reasonable administrative, technical, and organizational measures to protect information.

However, no website, app, database, or internet transmission is completely secure. We cannot guarantee absolute security of your information.

You are responsible for keeping your account credentials and email account secure. Contact us promptly if you believe your account has been accessed without authorization.

11. Children’s Privacy

Solid Pantry is not intended for children under 13.

You must be at least 13 years old to use the Service. If you are under 18, you may use the Service only with permission and supervision from a parent or legal guardian.

We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete that information.

Third-party grocery partner checkout or cart handoff features are not intended for users under 18. We may use device storage or similar technologies to remember eligibility choices related to those features.

Parents or guardians who believe a child under 13 has provided information to Solid Pantry can contact us at:

privacy@solidpantry.com

12. U.S. Audience

The Service is intended for users in the United States unless we state otherwise.

If you access the Service from outside the United States, you understand that your information may be processed and stored in the United States or other locations where our service providers operate.

13. De-Identified and Aggregated Information

We may use de-identified, anonymized, or aggregated information for analytics, research, product improvement, business planning, and Service development.

This information does not reasonably identify you personally.

14. Third-Party Links

The Service may contain links to third-party websites, apps, retailers, streaming services, grocery platforms, or other services.

We are not responsible for the privacy practices, content, policies, availability, pricing, or actions of third-party services. Review their privacy policies and terms before using them.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the “Last updated” date above. If changes are material, we may provide additional notice through the Service or by email where appropriate.

Your continued use of the Service after an updated Privacy Policy becomes effective means you accept the updated policy.

16. Contact Us

If you have questions, requests, or concerns about this Privacy Policy, contact us at:

Solid Living Labs, LLC
(Solid Pantry is operated by Solid Living Labs, LLC.)
Email: privacy@solidpantry.com
Support: support@solidpantry.com